Release date

E-Claims Dashboard v1.6 official release date is May 23, 2021.

Scope

Notify users by email about new transactions available on Shafafiya and DHPO.

Notifications for Provider

Claim.Submission Notifications for Provider

• This email notification is sent to you when Dashboard has found a new Claim.Submission transaction submitted by your organization.
• One email is sent for every new Claim.Submission transaction.
• You can use this email notification as proof that you have successfully uploaded the transaction to the respective Post Office.
• The email has an Excel attachment with the content of the Claim.Submission transaction.

Remittance.Advice Notifications for Provider

• This email notification is sent to you when Dashboard has found a new Remittance.Advice transaction submitted by a payer to your organization.
• One email is sent for every new Remittance.Advice transaction.
• You can use this email notification to start processing new payments and denials received with the remittances. This will help you to start working on the claims resubmissions faster.
• The email has an Excel attachment with the content of the Remittance.Advice transaction.

Notifications for Payer

Claim.Submission Notifications for Payer

• This email notification is sent to you when Dashboard has found a new Claim.Submission transaction submitted by a provider for your insurance company or TPA.
• One email is sent for every new Claim.Submission transaction.
• You can use this email notification to start processing new claims coming with the transaction. This will help you to start working on the remittance advice faster.
• The email has an Excel attachment with the content of the Claim.Submission transaction.

Remittance.Advice Notifications for Payer

• This email notification is sent to you when Dashboard has found a new Remittance.Advice transaction submitted by your organization.
• One email is sent for every new Remittance.Advice transaction.
• You can use this email notification as proof that you have successfully uploaded the transaction to the respective Post Office.
• The email has an Excel attachment with the content of the Remittance.Advice transaction.

What's in store for the future?

We have been constantly looking for improvements, and add new functionality to the Dashboard. Release bulletins will be sent out when new versions are released.

How can I get access to support?

For quick access to support, kindly please email help@greenrainhealth.com.