User is notified by email about new transactions available on Post Office (Shafafiya and DHPO).

The following notifications are sent to providers:

Claim.Submission notification

This email notification is sent to the user when Dashboard has found a new Claim.Submission transaction submitted by their organization.
One email is sent for every new Claim.Submission transaction.
This email notification can be used as a proof that the provider have successfully uploaded the transaction to the respective Post Office.
The email has an Excel attachment with the content of the Claim.Submission transaction.

Remittance.Advice notification

This email notification is sent to the user when Dashboard has found a new Remittance.Advice transaction submitted by some payer to their organization.
One email is sent for every new Remittance.Advice transaction.
This email notification can be used as a trigger to start processing new payments and denials received with the remittances. This helps the provider to process claims resubmissions faster.
The email has an Excel attachment with the content of the Remittance.Advice transaction.

The following notifications are sent to payers:

Claim.Submission notification

This email notification is sent to the user when Dashboard has found a new Claim.Submission transaction submitted by some provider to their insurance company or TPA.
One email is sent for every new Claim.Submission transaction.
This email notification can be used as a trigger to start processing new claims coming with the transaction. This helps the payer to process remittances faster.
The email has an Excel attachment with the content of the Claim.Submission transaction.

Remittance.Advice notification

This email notification is sent to the user when Dashboard has found a new Remittance.Advice transaction submitted by their organization.
One email is sent for every new Remittance.Advice transaction.
This email notification can be used as a proof that the payer have successfully uploaded the transaction to the respective Post Office.
The email has an Excel attachment with the content of the Remittance.Advice transaction.

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