/
Troubleshooting guide
Troubleshooting guide
This section contains troubleshooting articles.
[the list TBD]
Log files
Log files can be found in the following location Users\Public\Documents\Greenrain\Submission\Log. Log files are particularly useful for troubleshooting invalid uploads and also may be requested by Greenrain troubleshooting team for investigation.
Support
For queries, concerns, suggestions or support contact help@greenrain.online.
, multiple selections available,
Related content
Greenrain Automation Help
Greenrain Automation Help
More like this
Supported Excel file formats
Supported Excel file formats
More like this
Adding Connection String to Resubmission with DB on Server
Adding Connection String to Resubmission with DB on Server
More like this
Backup of original transactions
Backup of original transactions
More like this