E-claims generation

If you have one or several internal complaints or claim corrections created you can generate e-claims transactions to upload them to Post Office. Such claims have Ready for Resubmission status. 

Step 1. On the main view select Ready for Resubmission from Status drop-down list. 
       Found claims appear in the search results grid. On the screenshot below there are 4 matching claims in the grid:

• • one correction and one complaint to payer A001;
  • one correction to payer E001 and two corrections to payer E002 (receiver D001).

Step 2. Select Actions > Generate E-Claims from the menu.
       Upload Transactions dialog opens where you can review the transactions content or rename the files before uploading. It shows that several resubmission batches are going to be generated grouped by Sender ID – Receiver ID.

Step 3. Click Upload to send transactions to Post Office right away or click Validate to validate data without uploading. 
       Transaction start uploading (validating) one by one. Either Success or Error dialog is returned when the process is finished.

Step 4. If uploading fails, click Show errors in the last column for the respective transaction to review the errors found and then correct the data.