Find prior requests

The user can search for any created or sent request on Find Prior Requests form.
 

Step 1. Click Find Prior Requests below the menu (or select Requests > Find Requests from the menu). 
       Find Prior Requests form opens.

Step 2. Set a search value and click Search. 
       The search results grid appears.

There is a possibility to filter requests by their status. A request can be in one of the following statuses:

• Draft – the request is not yet sent to Post Office for any reason;
• Waiting for Approval – the request is sent to Post Office but no reply is received from payer yet;
• Approved – the payer replied and fully approved the request;
• Partly Approved – the payer replied and some activities are partly approved;
• Rejected – the payer replied and fully rejected the request;
• Cancelled – the request is cancelled by the provider.

Found requests can be sorted by any column in ascending / descending order.

The following actions can be performed on the form:

• View – Electronic Prior Request form opens for editing or viewing (for already sent requests);
• Resubmit Request – Resubmit Prior Request form opens where the user needs to confirm resubmission;
• Clone Request – Clone Prior Request form opens where the user needs to confirm cloning;
• Cancel Request – Cancel Prior Request form opens where the user needs to confirm cancellation;
• Add New – new Electronic Prior Request form opens (Authorization by default).