• If you get any prompt from Windows, UAC or anti-virus kindly press the subsequent button to proceed with the installation.
• Click next on the welcome screen.

• Choose install directory, by default it installs to your primary OS drive\Program files\Greenrain……, however, you may change this install directory by clicking browse. 

• Click install on the confirmation window.

• Observe the installation and wait till completion screen pops up.

• Click finish on the completion window. If you would like the application to open and configure right away, you can check the ‘Launch’ button before clicking finish.

• Launch the application from the desktop using this shortcut or navigate to the installed directory, right-click and run this file as an administrator.

• To configure settings navigate to this page - 

Log files

Log files can be found in the following location Users\Public\Documents\Greenrain\Submission\Log. Log files are particularly useful for troubleshooting invalid uploads and also may be requested by Greenrain troubleshooting team for investigation.

Support

For queries, concerns, suggestions or support contact help@greenrainhealth.com.