We are excited to announce the release of Greenrain Facility version 9.1.
What's new?
Version 9.1 comes with the below new features and other updates.
User interface changes
1. Patient columns are standardized across all forms: Find Prior Requests, Find Claims, Find Patients, Patient Search forms Patient Search. Now, all patient parameters by which the search can be performed (Patient Name, Emirates ID, MRN, Member ID) present on the said forms so that the user doesn’t have to open the claim/request to check whether this is the exact person they are looking for.
2. Patient Visit tab on Electronic Claim form and Request Details tab on Electronic Prior Request have been renamed to Encounter Details and the following parameters have been rearranged and renamed:
Original name | New name |
---|---|
Start Date | Encounter start |
End Date | Encounter end |
Visit Type | Encounter type |
Visit Start Type | Encounter start type |
Visit End Type | Encounter end type |
Type | Diagnosis type |
Your Claim ID | Claim ID |
Your Request ID | Request ID |
New Features
1. There are inbuilt proactive prompts if coding file downloads have failed. Coding files consist of updates to trade drug code, prices, physician codes, etc. among other codes that are essential for the system. If Greenrain Facility is unable to download and update them consistently for some reason, the system alerts the user that the codes that may be existing in the application may not be current. For more details, the user just needs to click the prompt and try to resolve the issue with the information given or contact the internal IT department / Greenrain Support for assistance,
2. New custom actions for the generated files are available on Upload Transactions form.
→ Clicking the first button in column Actions makes the transaction name editable, so the user can rename the file to follow the format required by the payer.
→ Clicking the second button in column Actions opens Transaction Content form where the user can preview the generated Claim.Submission transaction before sending it to Shafafiya. Also, it is possible to copy the content and search for a specific value within the file.
3. New column and filter - Status - on Find Claims form. The following statuses are possible:
Ready for Submission - a draft claim without sending attempt;
Submitted to Payer - a claim which is already uploaded to Safafiya and waiting for the payer reply;
Submission Failed - a claim which uploading failed.
A claim in status Ready for Submission or Submission Failed can be edited as many times as needed. A claim in status Submitted to Payer is not editable and can be opened for viewing only (all controls on Electronic Claim form are disabled); also it cannot be selected for transactions generating. Subsequently, when no claims are selected for upload, button Generate is disabled.
What's in store for the future?
We are working on the scheduled features published by Shafafiya, as well as new functionality.
How can I get access to support?
For quick access to support, kindly please email help@greenrainhealth.com.