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We are excited to announce the release of Greenrain Facility version 9.1.

What's new?

Version 9.1 comes with the below new features and other updates.

User interface changes

  • The ‘Patient search’ screen in version 9.1 has been standardized across the board to the following format. The columns on the screen have now been rearranged and it also clubs patient name into one single column making searching patients by either first or last name much easier as depicted below.

  • Cosmetic changes have been made to screens related to searching as shown below.

→ In the ‘Find prior requests’ screen patients can now search by authorization number, patient name, Emirates ID, MRN, Member ID or RX number.

→ In the ‘Find claims’ screen patients can now search by claim ID, patient name, Emirates ID, MRN, Member ID or RX number.

→ In the ‘Find claims’ screen patients can now search by patient name, Emirates ID, MRN, Member ID or phone number.

  • Payer and TPA labels have been standardized to Payer ID and TPA ID respectively across the board as shown below.

Prior request → Patient details screen

Electronic claims → Patient details screen

Patients → Patient details screen

Find claims screen

Upload price-list screen

New Features

  • Greenrain Facility V9.1 comes with inbuilt proactive prompts if coding file downloads have failed. Coding files consist of updates to trade drug code, prices, physician codes et. among other codes that are essential for the system. If Greenrain facility is unable to download and update them consistently then the system will alert the user that the codes that may be existing in the application may not be current. Users may then work with their IT department or contact help@greenrainhealth.com to investigate the issue.

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