User The user can search for any created or sent request on Find Prior Requests form.
Step 1. Click on Find Prior Requests button below the menu (or select E-Prior Requests > Find Prior Requests from the menu).
Find Prior Authorization Requests form opens.
Step 2. Set a search value , and click on Search button.
Search The search results grid appears.
There is a possibility to filter requests by their status. A request can be in one of the following statuses:
- Draft – the request is not yet sent to Post Office for any reason;
- Waiting for Approval – the request is sent to Post Office but no reply is received from payer yet;
- Approved – the payer replied and fully approved the request;
- Partly Approved – the payer replied and some activities are not fully partly approved;
- Rejected – the payer replied and fully rejected the request;
- Cancelled – the request is cancelled by the provider.
Found requests can be sorted by any column in ascending / descending order.
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- View – Electronic Prior Request form opens for editing or viewing (for already sent requests);
- Resubmit Request – Resubmit Prior Request form opens where the user needs to confirm resubmission;
- Clone Request – Clone Prior Request form opens where the user needs to confirm cloning;
- Cancel Request – Cancel Prior Request form opens where the user needs to confirm cancellation;
- Add New – new Electronic Prior Request form opens (Authorization by default).
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