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How to register a new user
Step 1. Go to your Greenrain COC URL and click the link ‘Register as a new user’.
Step 2. The user will be prompted to enter an email address and create a password.
The email address you enter will be used as your login ID and as the primary email address for your account.
The password must be at least 6 and a maximum of 100 characters long.
The email address must have the same domain name as your official organization domain name. Other users will not be allowed to register.
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Step 3. Click the button ‘Register’. After the new registration, the email confirmation mail is sent to the user to confirm the email address. After the user confirms the address, the account will be activated.
Log in
Step 1. Go to your Greenrain COC URL.
Step 2. Enter user credentials and click the ‘Log in’ button.
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This is the instruction on how to configure a login to Shafafiya:
Step 1. Click Settings in the Side Navigation Bar.
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Step 2. Click the link ‘New’.
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Step 3. Fill in all the fields:
Login — your current login to Post Office;
Password — corresponding password;
Licenses (Comma separated) — your payer license or several licenses related to the login (separated by comma).
Step 4. Click the button ‘Save’.
Other workflows
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Status | Description | ||
|---|---|---|---|
Success | The COC has been successfully generated. | ||
Failed | An error occurred while generating the COC. | ||
Cancelled | The user has cancelled the COC. | Expired | The member policy is expired as per the Shafafiya records. |
Possible COC generation errors
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The following procedure describes how to generate a COC.
Step 1.Go to Dashboard.
Step 2. Choose the Excel file or drag and drop the file with members to generate COC for. You can use the template Excel file from above.
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The following procedure describes how to cancel a COC.
Step 1. Go to Dashboard.
Step 2. Select the member for whom you wish to cancel the COC.
Step 3. Click the Cancel link.
The selected COC will be automatically cancelled, showing the following results:
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