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Version 9.1 comes with the below new features and other updates.

User interface changes

1. Patient columns

Patient columns are standardized across all forms: Find Prior Requests, Find Claims, Find Patients, Patient Search forms Patient Search. Now, all patient parameters by which the search can be performed (Patient Name, Emirates ID, MRN, Member ID) present on the said forms so that the user doesn’t have to open the claim /or request to check whether this is the exact person they are looking for.

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Encounter details

Patient Visit tab on Electronic Claim form and Request Details tab on Electronic Prior Request have been renamed to Encounter Details and the following parameters have been rearranged and renamed:

Original name

New name

Start Date

Encounter start

End Date

Encounter end

Visit Type

Encounter type

Visit Start Type

Encounter start type

Visit End Type

Encounter end type

Type

Diagnosis type

Your Claim ID

Claim ID

Your Request ID

Request ID

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New Features

1. There are inbuilt proactive prompts Coding files failure alert

The alert is shown if coding file downloads have failed. Coding files consist of updates to trade drug code, prices, physician codes, etc. among other codes that are essential for the system. If Greenrain Facility is unable to download and update them consistently for some reason, the system alerts the user that the codes that may be existing in the application may not be current. For more details, the user just needs to click the prompt and try to resolve the issue with the information given or contact the internal IT department / or Greenrain Support for assistance,

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2. Changes on Upload Transactions form

New custom actions for the generated files are available on Upload Transactions form.

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→ Clicking the second button in column Actions opens Transaction Content form where the user can preview the generated Claim.Submission transaction before sending it to Shafafiya. Also, it is possible to copy the content and search for a specific value within the file.

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Changes on Find Claims form
Find Claims form gets new column and filter - Status - on Find Claims form. The following statuses are possiblesupported:

  • Ready for Submission - a draft claim without sending attempt;.

  • Submitted to Payer - a claim which is already uploaded to Safafiya and waiting for the payer reply;.

  • Submission Failed - a claim which uploading failed.

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