If you have one or several internal complaints or claim corrections created you can generate e-claims transactions to upload them to Post Office. Such claims have Ready for Resubmission status.
- On Main view select Ready for Resubmission from Status drop-down list. Found claims appear in the search results grid. On the screenshot below there are 4 matching claims in the grid:
- two corrections and one complaint to payer A001;
- one correction to payer A002.
- Click on Generate e-claims link label.
Generated Resubmission E-Claims view opens. It shows that several resubmission batches are going to be generated grouped by Sender ID – Receiver ID.
- Select Save e-claim file on hard disk option if you want to upload resubmission files later and click on Save Generated Batches into Database button. Success dialog opens.
- Click on OK button. The window showing your saved files opens.
OR
- Select Automatically upload to Post Office option if you want to upload them right away. Greenrain Messenger opens. The file is processed on Upload tab. The file has successfully passed validation and is considered submitted to Post Office if SUCCESS status is returned.
If you are not ready to generate e-claims just click on Cancel & close link label to cancel the changes and close Generated Resubmission E-Claims view.