Configure login to Post Office

Greenrain Messenger, as well as our other products, uses your login credentials for Post Office. If you have an approved user by the Health Authority, you need to add it to Greenrain Messenger to be able to communicate corresponding Post Office.

To configure a login to Post Office, do the following.

Step 1. Click Post Office Login at the top of the app.



Step 2. In Login to Post Office dialog appeared click Add new login.



Step 3. In Login to Post Office sub-dialog appeared fill in all the fields:

  • Login — your current login to Post Office;
  • Password — corresponding password;
  • Post Office — the environment where such login exists;
  • Your Health Authorities Licenses — your facility / payer license or several licenses related to the login (separated by comma).



In case a payer or a TPA DoH license is specified, the dialog shows additional fields to access DoH Personal Profile:

  • Login — your current login to DoH Personal Profile;
  • Password — corresponding password.


Step 4. 
Click OK, then click Save.



Saved login will appear at the top of the app in Active login drop-down list.


Post Office drop-down list contains the following values:

For UAE

  • Shafafiya — Production Post Office for DoH
  • Shafafiya PTE — Public Test Environment for DoH
  • DHPO — Production Post Office for DHA
  • Greenrain Test Post Office (Abu Dhabi) — our own test environment for DoH
  • Greenrain Test Post Office (Dubai) — our own test environment for DHA
  • Your own Test Post Office (Abu Dhabi) — your own test environment for DoH installed locally or on your own hosting
  • Your own Test Post Office (Dubai) — your own test environment for DHA installed locally or on your own hosting


For Saudi Arabia

  • VRO Post Office — Production Post Office for VRO
  • VRO Post Office PTE — Public Test Environment for VRO
  • Greenrain Test Post Office — our own test environment for VRO, 
  • Your Own Test Post Office — your own test environment for VRO installed locally or on your own hosting.


If you have several logins on one environment or have logins configured for several environments, make sure the necessary login is selected there. Selected Post Office is the current environment and Active login is the user under which transactions are uploaded or downloaded. If user selects multiple logins (Active login = All), then:

  • on Upload tab: transactions will be uploaded to Post Office under different logins depending on SenderID value specified in each file;
  • on Download tab: transactions found for all logins will be displayed in the grid.



Other workflows

Edit login

  1. Click Post Office Login at the top of the app.
  2. In Login to Post Office dialog appeared select the necessary login and click Edit login.
  3. Update some data. Note: Login field cannot be edited.
  4. Click OK, then click Save.

Delete login

  1. Click Post Office Login at the top of the app.
  2. In Login to Post Office dialog appeared select the necessary login and click Delete login.
  3. In the confirmation dialog appeared click Yes, then click Save.