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Minimum pre-requisites

  • Windows 10

  • 4 GB Ram.

  • The latest version of .Net framework pre-installed.

Download and installation instructions

  • Right-click and run the installer with Run as administrator option.

  • If you get any prompt from Windows, UAC or anti-virus kindly press the subsequent button to proceed with the installation.
  • Click next on the welcome screen.

  • Choose the install directory. install directory can be changed by clicking the browse button. Click next after selecting the required install directory.

  • Click install on the confirmation window.

  • Observe the installation and wait till the completion screen pops up.

  • Click finish on the completion window. If you would like the application to open and configure right away, you can check the ‘Launch’ button before clicking the finish button.

  • Navigate to C:\ProgramData\Greenrain\Facility\Data and assign write permission to the user who is using the Facility application on the workstation. 
      • For instance
          • If the branch uses a common user to log into the workstation then just add that user here and add write permission
          • If there are many users, just add them to the local group (USERS) and assign security permission to the local group (lusrmgr.msc)
          • If the PC is domain joined then just add the OU/group here and assign appropriate permissions. And so on.

  • Enter the license key when prompted to.

Log files

Log files can be found in the following location \Installed directory\Application log\. Log files are particularly useful for troubleshooting invalid uploads and also may be requested by Greenrain troubleshooting team for investigation.

Support

For queries, concerns, suggestions or support contact help@greenrainhealth.com.


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