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A The user can delete any a saved claim saved as well as cancel new claim creation. A claim in Status = Submitted To Payer cannot be deleted as it has been sent to Post Office (Delete option is not available).
 

Step 1. Select E-Claims > Find E- Claims from the menu.
       Find & Submit E- Claims form opens.

Step 2. Set a search value and click on Search button.
       Search  The search results grid appears.

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Step 3. 
Set focus on any record and click on Edit button.
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         Electronic Electronic Claim form opens. Patient Details tab is active.


Step 4. 
Click on Delete button.
       Confirmation  A confirmation dialog appears. 


Step 5. 
Click on Yes button Yes in the dialog.
       Both Electronic Claim form and the confirmation dialog close. The claim is deleted.Auto-refresh is performed and the claim disappears from the search results grid.

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By clicking on No button the  the confirmation dialog closes and no action is performed with the claim.

Note: Claim is The claim is not deleted from database only. the database. It is marked as deleted. Therefore:

  • Claim.Submission transaction

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  • which was generated

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  • and sent to

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  • Post Office earlier isn’t cancelled;
  • the same Claim ID may not be reused in another claim including claims import.


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ALTERNATIVE WORKFLOWS

Delete unsaved e-claim (cancel new e-claim)

  1. Select E-Claims > Create New E- Claim from the menu. 
    Electronic Claim form opens. Patient Details tab is active.
  2. On Patient Details tab fill in some data.
  3. Click on Click Delete button.
    Confirmation A confirmation dialog appears.
  4. Click on Click Yes button in  in the dialog.
    Both Electronic Claim form and the confirmation dialog close. The claim creating is cancelled.