A The user can delete any a saved claim saved as well as cancel new claim creation. A claim in Status = Submitted To Payer cannot be deleted as it has been sent to Post Office (Delete option is not available).
Step 1. Select E-Claims > Find E- Claims from the menu.
Find & Submit E- Claims form opens.
Step 2. Set a search value and click on Search button.
Search The search results grid appears.
Step 3. Set focus on any record and click on Edit button.
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Electronic Electronic Claim form opens. Patient Details tab is active.
Step 4. Click on Delete button.
Confirmation A confirmation dialog appears.
Step 5. Click on Yes button Yes in the dialog.
Both Electronic Claim form and the confirmation dialog close. The claim is deleted.Auto-refresh is performed and the claim disappears from the search results grid.
By clicking on No button the the confirmation dialog closes and no action is performed with the claim.
Note: Claim is The claim is not deleted from database only. the database. It is marked as deleted. Therefore:
- Claim.Submission transaction
...
- which was generated
...
- and sent to
...
- Post Office earlier isn’t cancelled;
- the same Claim ID may not be reused in another claim including claims import.
...
ALTERNATIVE WORKFLOWS
Delete unsaved e-claim (cancel new e-claim)
- Select E-Claims > Create New E- Claim from the menu.
Electronic Claim form opens. Patient Details tab is active. - On Patient Details tab fill in some data.
- Click on Click Delete button.
Confirmation A confirmation dialog appears. - Click on Click Yes button in in the dialog.
Both Electronic Claim form and the confirmation dialog close. The claim creating is cancelled.