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• Right-click and run the installer with Run as administrator option.

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• If you get any prompt from Windows, UAC or anti-virus kindly press the subsequent button to proceed with the installation.

• Click next on the welcome screen.

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• Choose the install directory. install directory can be changed by clicking the browse button. Click next after selecting the required install directory.

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• Navigate to C:\ProgramData\Greenrain\Facility\Data (The folder ProgramData may be hidden by default in Windows 10, for purposes of installation you may need to navigate to View - check the box 'hidden items' under the category show/hide and then hide the folder again after the installation is done.) and assign write permission to the user who is using the Facility application on the workstation. 

• For instance

  • If the facility uses a common user to log into the workstation then just add that user here and add write permission

  • If there are many users, just add them to the local group (USERS) and assign security permission to the local group (lusrmgr.msc)

  • If the PC is domain joined then just add the OU/group here and assign appropriate permissions. And so on.

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• Allow the users full control to of the following folders:

  • C:\Greenrain\Facility 

  • C:\ProgramData\Greenrain\Facility\Data 

  • C:\Users\Public\Documents\Greenrain

  • C:\Program Files\Greenrain

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NOTE: These are required for the application to work properly correctly with the custom settings, and any change in settings will be saved to the config and settings files.

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For the application to auto-update and get the latest update on new releases, please check the following in registry.Windows Registry:

• Navigate to Start >> Search >> Type RegEdit in Search and open Registry Editor 

• Check for the following:

  • HKLM\Software\Microsoft\.NETFramework\v4.0.30319

  • HKLM\Software\Wow6432Node\Microsoft\.NETFramework\v4.0.30319

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• • Both paths should have a DWORD

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• • key “SchuseStrongCrypto” with value 1.

• If the value is not there, add a DWORD

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• key “SchuseStrongCrypto” with value 1.

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Support

For queries, concerns, suggestions or support contact help@greenrain.online.

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