This guide describes how to install Greenrain Resubmission software.

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• Set parameters to your settings dialogue box when prompted where the settings indicate the following:
• General 
  • Transactions download start date (Encounter start) : This is the minimum encounter start considered by the application for downloading and processing.
  • Number of days until claim is considered unremitted: The number of days the submitted claim is not yet considered as unremitted if remittance advice is not yet received.
  • Folder where generated resubmission e-claim files will be stored: The path where generated resubmission files should be stored. 
  • Add activities from database during the generation of claims: Flag if missed activities from the database should be added to a resubmission claim during the generation process.

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• Database
  • Local database - This indicates that the installation will use the local database
  • Central database - This indicates that there is one single database where multiple clients are connected and hence the parameters for database server need to be set here. Please contact us if you require assistance in setting this up for your institution.

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• Proxy
  • If your institution uses proxy then you may use this tab to input proxy details as shown
    • use proxy for internet access - check this box to enter proxy information
    • Address - enter the IP address of the proxy server. If you still face connectivity issues with IP address f proxy server try the URL of the proxy server instead of IP Address.
    • Port - Enter port details
    • User name - Enter user name proxy is to be authenticated with
    • Password - Enter the password for proxy authentication

Log files

Log files can be found in the following location Users\Public\Documents\Greenrain\Resubmission\Log. Log files are particularly useful for troubleshooting invalid uploads and also may be requested by Greenrain troubleshooting team for investigation.

Support

For queries, concerns, suggestions or support contact help@greenrainhealth.com.