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• Navigate to Windows services console via Windows run → services.msc OR Windows search → services app. Find the service named Greenrain automation lite server and press the play button as shown. Ensure that the service is in running state.

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Log files

Log files can be found in the following location \Users\Public\Documents\Greenrain\AutomationLite\Log. Log files are particularly useful for troubleshooting invalid uploads and also may be requested by Greenrain troubleshooting team for investigation.

Support

For queries, concerns, suggestions or support contact help@greenrainhealth.com.