Prerequisites

• GAL server application software is installed and configured.

• GAL server license is activated.

• GAL server service is in running state.

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In these cases, files are moved the Invalid folder as shown below,

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Download Workflow

Download Transactions

• Greenrain automation lite server software checks post office for un downloaded remittance advice transactions for the validated license.

• The remittance advice transaction is downloaded into the ‘Download’ subfolder within the specified directory while configuring the application.

• Download transaction workflow happens at specified intervals specified during the installation and configuration of the application. Default is every 60 seconds.

• New transactions are downloaded if

  • They belong to the validated license.

  • They have not been downloaded before.

If valid transactions matching the above conditions are found then they are downloaded to the download folder and the transactions are marked downloaded at the post office.

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Log files

Log files can be found in the following location \Users\Public\Documents\Greenrain\AutomationLite\Log. Log files are particularly useful for troubleshooting invalid uploads and also may be requested by Greenrain troubleshooting team for investigation.

Support

For queries, concerns, suggestions or support contact help@greenrainhealth.com.