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  • Payer and TPA labels have been standardized to Payer ID and TPA ID respectively across the board as shown below.

Prior request → Patient details screen

Electronic claims → Patient details screen

Patients → Patient details screen

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Find claims screen

Upload price-list screen

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  • Payer ID field has been hidden from the electronic claims screen and the below label changes have been introduced for more standardisation.

Original label

Renamed to

1

Start Date

Encounter start

2

End Date

Encounter end

3

Visit Type

Encounter type

4

Visit Start Type

Encounter start type

5

Visit End Type

Encounter end type

6

Type

Diagnosis type

7

Your Claim ID

Claim ID

8

Your Request ID

Request ID

9

Tab Patient Visit (claim), Request Details (request)

Encounter Details

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  • The following screen titles have been updated

Find Prior Authorization Requests → Find Prior Requests

Find and Submit E-Claims → Find Claims

Price List Upload → Upload Price List

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Prior Request Resubmit Confirmation → Resubmit Prior Request

Prior Request Cancellation → Cancel Prior Request

Prior Request Clone → Clone Prior Request

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  • All fields that are now mandatory to be populated will now appear Bold across the board in Greenrain Facility. (An example is depicted below from New prior request screen)

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