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A user can delete any claim saved as well as cancel new claim creation.
 

Step 1. Select E-Claims > Find E- Claims from the menu.
       Find & Submit E-Claims form opens.

Step 2. Set a search value and click on  Search button.
       Search  The search results grid appears.


Step 3. 
Set focus on any record and click on  Edit button.
       Electronic Claim form opens. Patient Details tab is active.


Step 4. 
Click on  Delete button.
       Confirmation  The confirmation dialog appears. 


Step 5. 
Click on  Yes button in the dialog.
       Both Electronic Claim form and confirmation dialog close. The claim is deleted.


By clicking on No button the confirmation dialog closes and no action is performed with the claim.

Note: Claim is The claim is not deleted from database only. the database. It is marked as deleted. Therefore:

  • Claim.Submission transaction

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  • which was generated

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  • and sent to

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  • Post Office earlier isn’t cancelled;
  • the same Claim ID may not be reused in another claim including claims import.


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ALTERNATIVE WORKFLOWS

Delete unsaved e-claim (cancel new e-claim)

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