User can perform a search through Claim.Submission (duplacates duplicates and resubmissions) or Remittance.Advice.
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Step 1. Go to Main page and select "Smart Search" Click the menu button in the sidebar (static collapsible sidebar menu)at the left.
Figure 1. Sidebar
Step 2. Click Smart Search.
Step 23. Set search criteria .
1.) type the claim id;
2.) type the payment reference;(Claim ID or Payment Reference) and type the related number in the text field.
Alternative flow: create and upload excel file with the list of payment references (see the template).
Step 3. Enter the search keyword you want to find and press Search button. 4. Click Search.
The list of the transactions will appear. If multiple records are found, you can scroll down and browse the next pages. The number of items per page can be selected by the user.
Step 5. In the search results page, click "File Name" to download the transaction file.
Figure 2. Search by claim id
Figure 3. Search by payment reference
Step 4Step 6. Save the search result.
1.) Click "Export current page to Excel" link
The Save As dialog box appears, in which you can name (or rename) the file. The file's name is pre-filled with the following template: Claim/Payment reference (<claim id>/<payment reference>) history from page N (size M items), where N - the page number, M - items per page.
2.) Click "Save all" link
- "Preparing report..." form appears.
Figure 4. "Preparing report..." form
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