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Template

Use the following template to fill in claims: (template) Claim.Submission.xlsx

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The table below describes each column in the expected Excel file.

WorksheetColumnDescriptionPossible Values
ClaimsSender IDThe license number (eClaimLink ID) of a healthcare entity that is the sender of the transaction.https://www.eclaimlink.ae > DHD > Codes and Lists > FacilitiesProviders
Receiver IDThe license number (eClaimLink ID) of a healthcare entity that is the receiver of the transaction.https://www.eclaimlink.ae > DHD > Codes and Lists > Payers
Claim ID

A unique number assigned by a healthcare provider to identify the claim. This is also known as the provider’s claim reference number. 

If the patient is not insured and pays out of pocket, this is the external invoice reference number.


ID PayerA unique number assigned by an insurer to identify the claim. It helps the provider and payer to locate the claim.
Member IDThe patient’s insurance member number, if the patient is claiming insurance. Otherwise, the field is empty.
Payer ID

If the patient is claiming insurance cover, this is the Insurer's license number. 
- For self-paid schemes, this is the eClaimLink Self Paid scheme ID assigned by the DHA.
- Otherwise, the field is empty.

https://www.eclaimlink.ae > DHD > Codes and Lists > Payers
Provider IDThe license number (eClaimLink ID) of the provider claiming from the payer.
- This can be a facility or a clinician.
- Provider ID is sometimes also known as the billing provider.
- In general, the facility that hosted the encounter is also the one that claims from the payer. In these cases, Provider ID = Facility ID.
https://www.eclaimlink.ae > DHD > Codes and Lists > Facilities > Providers
WeightThe patient's weight in kilograms.
- For DRG purposes, patient weight is mandatory for newborn and neonate encounters.
- IR DRG definition of the Neonatal period: Age on admission is 7 days or less.
- The newborn/neonatal period is exactly 7 days commencing on the date of birth (day 0) and ending on the completion of day 7.
- The birth weight is limited to be between 150 grams and 9000 grams.

Emirates ID Number

The unique number the government assigns to a citizen.

NNN-NNNN-NNNNNNN-N

When Emirates ID is not available:

  • 000-0000-0000000-0 - National without card;
  • 111-1111-1111111-1 - Expatriate resident without a card;
  • 222-2222-2222222-2 - Non-national, non-expat resident without a card;
  • 999-9999-9999999-9 - Unknown status, without a card.
Facility IDThe license number (eClaimLink ID)of the facility responsible for the encounter. https://www.eclaimlink.ae > DHD > Codes and Lists > Facilities > Providers
Encounter TypeThe type of encounter (inpatients, daycases, emergencies and outpatients). They vary according to whether the encounter went past midnight, lasted for more than 24 hours, involved a hospital bed and whether they involved an emergency room.

1 = No bed + No emergency room
2 = No bed + Emergency room
3 = Inpatient bed + No emergency room
4 = Inpatient bed + Emergency room
5 = Daycase bed + No emergency room
6 = Daycase bed + Emergency room
7 = Nationals screening
8 = New visa screening
9 = Renewal visa screening
12 = Home
13 = Assisted living facility
15 = Mobile unit
41 = Ambulance - land
42 = Ambulance - air or water

Patient IDThe unique number a healthcare provider assigns to a patient. This is often known as the medical record number.
Encounter Start

The date and time at which the patient comes under the care of a responsible clinician.

  • For Elective patients, this will typically be the date and time of the visit registration/admission on arrival of the patient at the healthcare facility.
  • For Emergency patients, this will typically be the date and time of the registration and admission on arrival of the patient at the healthcare facility.
  • For Transfer patients between facilities (i.e. inter-hospital transfers), this will typically be the date and time of the visit registration and admission on arrival of the patient at the receiving healthcare facility.
  • For Livebirth this will typically be the date and time of the registration and admission of the newborn at the healthcare facility. The Encounter start will also be the date and time of birth.
  • For Stillbirth this will typically be the date and time of the registration of the stillborn at the healthcare facility. The Encounter start will also be the date and time of stillbirth.
  • For Death on arrival, this will typically be the date and time of the visit registration on arrival of the patient at the healthcare facility for pronouncement. 
dd/mm/yyyy hh:mm
Encounter End

The time the patient ceases to be under the direct care of a responsible clinician.

  • For inpatients and day patients this is the discharge date and time.
  • For emergency patients, this is the time that the patient was released from the ER. 
  • Not required for outpatients.
dd/mm/yyyy hh:mm
Encounter Start TypeThe type which defines how the encounter started.

1 = Elective 
2 = Emergency
3 = Transfer  
4 = Live birth
5 = Still birth
6 = Dead on arrival
7 = Continuing encounter

Encounter End TypeThe type which defines how the patient was discharged. 1 = Discharged with approval
2 = Discharged against advice
3 = Discharged absent without leave
4 = Discharge transfer to acute care
5 = Deceased
6 = Not discharged
7 = Discharge transfer to non-acute care.
Transfer SourceThe license number (eClaimLink ID) of the healthcare facility from where a hospital transfer originated (Encounter Start Type = 3 Transfer).
- If the patient has insurance coverage, it is eClaimLink insurance ID.
- If the patient is neither insured by a DHA insurance nor paying - SelfPay.

Transfer DestinationThe license number (eClaimLink ID) of the healthcare facility to which a hospital transfer is made at the end of an Encounter (Encounter End Type = 4 Transfer).
- If the patient has insurance coverage, it is eClaimLink insurance ID.

Patient InstructionsPatient instructions for the claim.
CommentsComments to the claim.
AttachmentRequired attachment to prove a claim.
  • attached file name with extension (if located in the same folder as the Excel file);
  • the full file name with the path (if located in another folder)

Extension: .pdf, .jpg, .jpeg

Resubmission TypeThe type of resubmission of a claim.correction
internal complaint
Resubmission CommentThe comment left by the provider during the resubmission, e.g. explanation of the reason for such action.
Resubmission AttachmentThe required attachment which needs to be added during resubmission to prove a claim.Extension: pdf
Package NameThe name of the insurance package.
DiagnosesClaim IDReference to Claim ID on Claims worksheet
Diagnosis Type

The type of diagnosis being recorded.

  • Principal - Identifies the principal diagnosis for the condition established after examination, the nature of a disease or illness.
  • Secondary - All conditions that co-exist at the time of admission, or develop subsequently, which affect the treatment received and/or the length of stay. 
  • Admitting - The diagnosis that the physician identifies at the time of admission. 

Principal
Secondary
Admitting

Diagnosis CodeThe value for the diagnosis code as per the coding manual.ICD10-CM
Dx Info TypeThe type of additional information for the diagnosis. Present On Admission (POA) indicator it refers to the associated diagnosis code and is defined as present at the time the order for inpatient admission occurs.
Conditions that develop during an outpatient encounter, including emergency department, observation, or outpatient surgery, are considered as present on admission. The POA Indicator is applied to the principal diagnosis as well as all secondary diagnoses and the external cause of injury codes that are reported.

POA

Dx Info Code

The code value related to the DxInfoType.

  • Y = Yes. Present at the time of inpatient admission.
  • N = No. Not present at the time of inpatient admission.
  • U = Unknown. Documentation is insufficient to determine if the condition is present on admission.
  • W = Clinically undetermined. The provider is unable to clinically determine whether the condition was present on admission or not.
  • 1 = Unreported / Not used. Exempt from POA reporting.
  • OP = Outpatient claim. This is an outpatient claim which does not require DRGsin Dubai (for the time being).
Y = Yes
N = No
U = Unknown
W = Clinically undetermined
1 = Unreported / Not used
OP = Outpatient claim
ActivitiesClaim IDReference to Claim ID on Claims worksheet
Activity IDUnique identifier of activity within a claim.
Activity StartThe date and time at which an activity started. For a DRG code, it is the date and time of discharge. If the date, but not the time is recorded, the time is assumed to be 00:00. dd/mm/yyyy hh:mm
Activity TypeThe type of activity/procedure. 

3 = CPT
4 = HCPCS
5 = Trade Drug
6 = Dental
8 = Service Code
9 = DRG
10 = Scientific Code

Activity CodeAn activity code, specified by its type for the activity performed.
QuantityThe number of units for an activity.NNN.DDDD
NetThe net charges billed by the provider to the payer for an activity. 
Patient ShareThe amount a patient owes the provider according to the terms of their insurance plan/product.
- If the patient has no insurance coverage for the visit, they are considered self-pay and liable for the entire amount, per their signed consent for treatment.

ClinicianThe license number of the clinician responsible for the activity. In general, this is the person providing the treatment or care for the patient.https://www.eclaimlink.ae > DHD > Codes and Lists > Clinicians
Prior Authorization IDThe corresponding prior authorization number.
Patient InstructionsPatient instructions for the activity.
CommentsComments to the activity.
Attachment

Required attachment to prove the activity.

  • attached file name with extension (if located in the same folder as the Excel file);
  • full file name with the path (if located in another folder)

Extension: .pdf, .jpg, .jpeg

ObservationsClaim IDReference to Claim ID on Claims worksheet
Activity IDReference to Activity ID on Activities worksheet
Observation TypeThe type of observation
LOINC
Text
File
Universal Dental
Financial
Grouping
ERX
Result
ROM (Risk of Mortality)
ExcludeFromDRG
Observation CodeThe code describing the observation value.
Observation ValueThe observed value of the activity. Restriction: Must be expressed in SI Units.
Observation Value TypeUnit of measure for the observation value.

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